How a Smile Changed my Life and taught me about Conduct as a Leader of my Life

Back in 2001, I was confronted with a situation that shifted the way I stand in my life. As I reflect upon it now, I realize that this was a pivotal moment in my development as a person, in my orientation as a professional and into my commitment to looking at what I have come to call developing the conduct of the change that I want to experience in the…